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Returning a product is easy – Just like the way you bought it... Simply send your product back to us within 30 days of purchase, undamaged in the original packaging and we will refund your full purchase price.
When your return has been received and processed, we will refund the original purchase price back to the customer, by the same method of payment that was used to purchase the item (i.e., credit card, debit card, etc.). If a customer request a replacement product, then a replacement product will be sent to the customer, with no additional shipping charges.
There will be no refund for shipping charges under any circumstances. All products, unless otherwise stated, are covered by their respective One Year manufacturer's warranties.
All returns require prior authorization and must be returned in the original packing with all disks, cables, accessories, and documentation, including manuals, warranties, and a copy of original purchase invoice. A returned item may be subject to quality, operation, and or performance tests.
To request a Return Merchandise Authorization, contact us at: [email protected], for a RMA number, and clearly write the number on both the invoice copy enclosed with the returned merchandise and on the packing from outside. Please keep the RMA number and reference it when contacting us to check on the status of your return.