Return Policy

Return Policy

All products sold by Robarny.Com are new and are produced to meet the highest industry standards. All prices and specifications are subject to change without notice. Products are shipped usually within 24 hours after the purchase and payment verifiaction. Any discrepancy, including wrong items or missing items, should be reported to Robarny.Com within 48 hours of delivery.  All brands and product names mentioned are trademarks and or registered trademarks of the respective trademark holders. Because of the nature of purchasing and ordering products online, you as a customer, acknowledge that you have read and agree to the terms and conditions of this return policy.

  • Return Merchandise Authorization (RMA) Policy
  • All order changes or cancellations should be made prior to shipping.
  • Physically delivered items may be returned for a replacement or a complete refund.

All returned items may be subject to quality, operation, and or performance tests. Defective returns does not include returns for incompatibility. Robarny.Com reserves the right to replace defective parts or to issue a refund if Robarny.Com sees more fit.

When your return has been received and processed, we will refund the original purchase price back to the customer, by the same method of payment that was used to purchase the item (i.e., credit card, debit card, check payent, etc.). If a customer request a replacmet product, then a replacement product will be sent to the customer, with no additional shipping charges.

There will be no refund for shipping charges under any circumstances. All products, unless otherwise stated, are covered by their respective manufacturer's warranties. Within thirty (30) days, we will repair or replace, at our sole discretion, any product that is deemed defective. After 30 days, the manufacturer's warranty process, if any must be followed.

All returns require prior authorization and must be returned in the original packing with all disks, cables, accessories, and documentation, including manuals, warranties, and a copy of original purchase invoice. To request a Return Merchandise Authorization, contact us at: contact@robarny.com, for a RMA number, and clearly write the number on both the invoice copy enclosed with the returned merchandise and on the packing from outside. Please keep the RMA number and reference it when contacting us to check on the status of your return.

Limits and Exclusions

There are no other expressed or implied warranties except as listed in this return policy. Robarny.Com shall not be liable for special, incidental, consequential or punitive damages, including, without limitation, direct or indirect damages for personal injury, loss of goodwill, profits or revenue, loss of use from this product or any associated equipment, cost of substitute equipment, downtime cost, loss of data, programs or business information, or any other losses, or claims of any party dealing with buyers from such damages, resulting from the use of or inability to use this product or arising from breach of warranty or contract, negligence, or any other legal theory. We are not responsible for installation or service of products; conditions resulting from consumers lack of knowledge of installing a product, mishandling such as improper use, abuse, accident, or alteration of the product, or products used in a commercial environment. All expressed and implied warranties, including the warranties of merchantability and fitness for a particular purpose, are limited to the applicable warranty period set forth above.  

Some states and provincial laws do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, or the exclusion of warranty in certain situations, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may have other rights, which vary, from state to state and from province to province.

Books and Software Return Policy

We can only accept unopened books or boxed software for return within 14 days of the purchase date. Defective merchandise may be exchanged for the same item. All returned products must be accompanied by a Return Merchandise Authorization (RMA) number. We do not accept returns without an RMA. To obtain an RMA, email us at:  contact-us@robarny.com.

Please include the following information in your (RMA) return request email.

  • Full name of purchaser (i.e., name of buyer)
  • Email address used to place order (i.e., jondoe@jondoe.com
  • Your five or six digit order number
  • Reason for return
  • If the product is defective or damaged, please tell us if you want an exchange for the same product

Once you have an RMA, please ship the product back to us. You will need to cover the cost of shipping, unless given alternative instructions from an authorized Returns Representative. Please use a shipping method that can track your package.

Downloadable Electronic Delivery Of Products

We do not bear any responsibility and therefore we do not satisfy any refund, return or exchange requests based on incompatibility of our products with some third-party software, plug-ins, add-ons, modules, extensions etc., other than those which are specified as compatible in the description available on the sales page of each product. We don’t guarantee that our products are fully compatible with any third party programs and we do not provide support for third party computers or applications.

For non-tangible irrevocable goods we do not issue refunds once the order is fullfilled and the product is sent. As a customer you are responsible for understanding and acknowledging that you have read and agree to these terms and conditions upon purchasing any item at our site. Downloadable products are usually sent to the customer within 24 hours or less, after payment verification.

Cancelling an order is easy. If an order is cancelled by the customer, prior to the order being sent by us to the customer, then a full refund will be credited back to the customer, by the same method of payment that was used to purchase the item (i.e., credit card, debit card, check payent, etc.). You as a customer, acknowledge that you have read and agree to these terms and conditions.

Back Order Policy

Robarny.Com will not charge your credit card or payment method for back ordered items until we ship your order. Any items marked as "Back-order" are temporarily out of stock. We will ship them to you immediately when they are available. If you order an out of stock product from us, we will email you when we expect that product to be available. You will be among the first to receive the item.

No additional shipping and handling charges will be added when your order ships. Products on back order will be shipped using the shipping method you chose. If you would like to change your shipping method prior to shipping, please send an email to us at: contact@robarny.com and we will change it for you.